Non-Verbal Communication Skills MCQs for Exam Preparation

Enhance your knowledge with these Non-Verbal Communication Skills MCQs. This comprehensive set covers key concepts in body language, facial expressions, gestures and more.

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1. What is the primary function of non-verbal communication?

  • To express emotions and feelings
  • To convey messages without using words
  • To provide clarification in written communication
  • To increase verbal communication effectiveness

2. Which of the following is an example of non-verbal communication?

  • Speaking loudly
  • Writing an email
  • Using hand gestures
  • Giving verbal feedback

3. What does eye contact typically convey in communication?

  • Disinterest
  • Trust and attentiveness
  • Confusion
  • Aggression

4. How does personal space influence non-verbal communication?

  • It has no effect on communication
  • It can signal intimacy or formality depending on the context
  • It only affects non-verbal communication in romantic relationships
  • It only involves physical distance

5. Which of the following is an example of non-verbal communication through gestures?

  • Writing a letter
  • Nodding your head to indicate agreement
  • Using a loud voice to express frustration
  • Saying β€œhello” aloud

6. Which of the following is an example of non-verbal communication in a professional setting?

  • A firm handshake
  • Writing an email
  • Sending a text message
  • Giving a speech

7. What is the meaning of "proxemics" in non-verbal communication?

  • The use of body movements to express feelings
  • The study of how physical space affects communication
  • The tone of voice used in communication
  • The interpretation of facial expressions

8. How can the use of silence be a powerful form of non-verbal communication?

  • It has no impact in communication
  • It always indicates confusion
  • It is used only in formal situations
  • It can show agreement or disagreement without speaking

9. What is an example of non-verbal communication through posture?

  • Raising your hand to speak
  • Slouching or standing with arms crossed
  • Speaking in a high-pitched voice
  • Sending an email

10. How can mirroring body language enhance communication?

  • It can make the conversation awkward
  • It helps build rapport by making the other person feel understood and comfortable
  • It causes confusion by mimicking the wrong signals
  • It makes the conversation one-sided

11. How does the use of gestures vary across cultures in non-verbal communication?

  • Gestures have the same meaning in all cultures
  • They are always universal and unchanging
  • Some gestures may have different meanings in different cultures
  • Gestures are never used in communication

12. Which of the following is a characteristic of open body language?

  • Crossing arms and avoiding eye contact
  • Keeping hands visible and relaxed posture
  • Looking away from the speaker
  • Speaking in a very low voice

13. How can a raised eyebrow influence communication?

  • It typically expresses confusion or skepticism
  • It always signals anger
  • It has no impact on communication
  • It shows agreement and understanding

14. How does the concept of "haptics" relate to non-verbal communication?

  • It refers to the study of gestures
  • It refers to the study of how touch is used in communication
  • It refers to the tone of voice in communication
  • It refers to eye contact in communication

15. Which of the following is an example of non-verbal communication through space?

  • Making eye contact
  • Standing too close to someone during a conversation
  • Using a loud voice
  • Shaking hands

16. What does the use of a firm handshake typically indicate?

  • Weakness or lack of confidence
  • Power and dominance
  • A positive impression of confidence and professionalism
  • A lack of interest

17. How does non-verbal communication contribute to understanding emotions?

  • It has no effect on emotional expression
  • It helps express and interpret emotions more effectively than words alone
  • It can only express positive emotions
  • It only expresses physical states

18. How can posture affect non-verbal communication?

  • It does not affect communication at all
  • It can signal openness, confidence or defensiveness
  • It only conveys emotions
  • It only helps in expressing anger

19. What is the role of facial expressions in non-verbal communication?

  • To convey only negative emotions
  • To express confusion and uncertainty
  • To clarify verbal communication
  • To communicate emotions, intentions and reactions

20. What does a lack of eye contact typically indicate in communication?

  • Nervousness, dishonesty or lack of attention
  • Interest and engagement
  • Confidence and sincerity
  • Understanding and agreement

21. What can the tone of voice communicate in non-verbal communication?

  • Only anger or frustration
  • It can convey emotions such as happiness, sarcasm or seriousness
  • It does not impact the communication
  • It conveys only excitement

22. How can physical appearance affect non-verbal communication?

  • It has no impact on how others perceive you
  • It only affects the way you are perceived by close friends
  • It can influence perceptions of professionalism, confidence and trustworthiness
  • It has no relevance in formal settings

23. How does body language influence non-verbal communication?

  • It only indicates when a person is tired
  • It can express emotions, attitudes and reactions without speaking
  • It always confirms the verbal message
  • It only shows physical exhaustion

24. What does crossing arms typically convey in non-verbal communication?

  • Openness and receptiveness
  • Aggression, defensiveness or discomfort
  • Relaxation and trust
  • Agreement and attentiveness

25. What does a genuine smile typically indicate in communication?

  • Happiness, friendliness and approachability
  • Discomfort
  • Confusion
  • Sarcasm or irony

26. What role does touch play in non-verbal communication?

  • It has no effect on the message being communicated
  • It can convey warmth, support or control depending on the context
  • It is inappropriate in any professional setting
  • It only conveys negative emotions

27. What can the pace of speech convey in non-verbal communication?

  • Only the emotional state of the speaker
  • It is not related to non-verbal communication
  • It does not affect communication
  • It can indicate urgency, confidence or uncertainty

28. How does the use of space influence non-verbal communication?

  • It has no effect on the message being sent
  • The way people position themselves can signal power, intimacy or formality
  • It only affects communication when sitting down
  • It is relevant only in non-professional settings

29. What does a relaxed posture typically indicate in non-verbal communication?

  • Tension and anxiety
  • Confidence, comfort and openness
  • Disinterest and boredom
  • Aggression and defensiveness

30. What is the primary effect of non-verbal communication on a conversation?

  • It can clarify, reinforce or contradict verbal messages
  • It has no effect on the verbal message
  • It makes the conversation less formal
  • It only works in personal conversations