Active Listening MCQs – Improve Relationships Effectively

Test your knowledge on active listening skills and how they enhance relationships. Practice with MCQs designed for better understanding and communication.

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  • 📋 Total Questions: 30
  • Time Limit: 30 minutes
  • 📝 Marking Scheme: +1 for each correct answer. No negative marking.
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Time Left (min): 00:00

1. What is the primary goal of active listening?

  • To prepare your own response while the other person talks
  • To hear the words being said
  • To fully understand and respond to the speaker
  • To interrupt with advice

2. Which of the following is a key component of active listening?

  • Multitasking during conversation
  • Avoiding eye contact
  • Finishing the speaker’s sentences
  • Giving full attention to the speaker

3. How does active listening build trust in relationships?

  • By proving that you are always right
  • By validating the speaker's thoughts and feelings
  • By quickly changing the subject
  • By arguing every point

4. What body language shows active listening?

  • Nodding and maintaining eye contact
  • Looking around the room
  • Folding arms and frowning
  • Looking at your phone

5. Why is paraphrasing important in active listening?

  • To confuse the speaker
  • To show you’re paying attention and clarify understanding
  • To take control of the conversation
  • To change the topic

6. How does active listening reduce conflict?

  • By agreeing with everything
  • By helping people feel heard and understood
  • By ignoring negative emotions
  • By quickly ending the conversation

7. Which of the following is a barrier to active listening?

  • Focused attention
  • Asking clarifying questions
  • Interrupting the speaker
  • Reflecting on what is said

8. What role does empathy play in active listening?

  • It is not relevant to listening
  • It helps you manipulate the speaker
  • It enables you to genuinely connect and respond appropriately
  • It makes you appear weak

9. Which is a good question to ask while actively listening?

  • “Can you explain more about that?”
  • “Are you done?”
  • “Why do you always say that?”
  • “What’s for dinner?”

10. How can silence support active listening?

  • It shows disinterest
  • It makes things awkward
  • It gives the speaker space to think and express
  • It ends the conversation faster

11. Why should you avoid forming responses while someone is speaking?

  • It helps you prepare a better argument
  • It distracts from truly hearing the speaker
  • It saves time
  • It makes you look smarter

12. What is a sign that someone is not actively listening?

  • Making appropriate eye contact
  • Asking thoughtful follow-up questions
  • Glancing at the clock repeatedly
  • Nodding in agreement

13. Which habit helps improve active listening skills?

  • Giving quick advice
  • Judging the speaker’s opinion
  • Practicing mindfulness during conversations
  • Talking more than listening

14. What is reflective listening?

  • Repeating everything word-for-word
  • Echoing emotions and summarizing messages
  • Writing down the conversation
  • Correcting the speaker’s grammar

15. How does active listening benefit workplace relationships?

  • It avoids dealing with conflict
  • It improves collaboration and reduces misunderstandings
  • It keeps meetings shorter
  • It limits communication

16. What does it mean to listen without judgment?

  • Agreeing with everything
  • Listening to respond
  • Listening with empathy and openness
  • Ignoring what you don’t like

17. How can active listening improve personal relationships?

  • By encouraging people to talk more
  • By showing respect and emotional support
  • By dominating conversations
  • By minimizing problems

18. What is the outcome of feeling truly heard in a conversation?

  • Increased distance
  • Defensiveness
  • Closer connection and mutual respect
  • More conflict

19. Which strategy helps maintain focus while listening?

  • Daydreaming about your response
  • Taking deep breaths and staying present
  • Looking at your phone
  • Thinking about your next task

20. Which of the following best describes active listening?

  • Reacting quickly with advice
  • Listening to respond rather than understand
  • Repeating the speaker's exact words
  • Paying full attention and responding thoughtfully

21. How can asking open-ended questions support active listening?

  • It encourages deeper conversation and sharing
  • It allows yes or no answers
  • It shuts down the conversation
  • It confuses the speaker

22. What should you do if you're unsure about what someone just said?

  • Change the topic
  • Clarify by asking questions
  • Pretend to understand
  • Disagree immediately

23. What is the role of feedback in active listening?

  • To confirm understanding
  • To criticize the speaker
  • To show judgment
  • To shift focus

24. Why is avoiding distractions important during active listening?

  • So you can multitask
  • To appear busy
  • To keep the conversation short
  • To demonstrate respect and attentiveness

25. What is the effect of consistently practicing active listening?

  • It increases conflict
  • It weakens your opinions
  • It strengthens trust and communication
  • It shortens conversations

26. Which of the following is NOT a sign of active listening?

  • Interrupting with personal stories
  • Nodding occasionally
  • Asking clarifying questions
  • Maintaining eye contact

27. What should an active listener do when they notice emotional cues in the speaker?

  • Ignore them
  • Validate and respond with empathy
  • Change the subject
  • Disagree strongly

28. Which habit can weaken your active listening skills?

  • Taking notes
  • Offering feedback
  • Finishing the speaker’s sentences
  • Maintaining eye contact

29. What kind of questions should be avoided during active listening?

  • Clarifying questions
  • Leading or judgmental questions
  • Open-ended questions
  • Encouraging questions

30. What does it mean to “listen with your eyes”?

  • Avoid using your ears
  • Read lips
  • Observe body language and facial expressions
  • Watch TV while listening